Q What is the delivery time for bulk orders?
It usually takes 10-15 days to manufacture the entire set of outdoor lights. Shipping time depends on the destination port.
Q What are your payment terms?
We typically accept T/T: 30% in advance and 70% before shipping. Please contact us for other options.
Q What is your sample policy?
We can provide samples, but a sample fee will be charged, which will be refunded when placing bulk orders.
Q How long is your warranty period?
Warranty periods vary by product: 1 year for energy storage battery station.
Q What is your after-sales policy?
We include spare parts with bulk orders. If any components fail during the warranty period, we will promptly send replacements for free.
Q Can your company accept the custom-made?
Yes, in addition to conventional products on the market, our company also provides special customization for special occasions, such as high-power portable power banks. Our company classifies them as advanced or special products. If customers have specific requirements for a certain parameter of the product, our company can customize products for customers according to their requirements without affecting product quality.